Dear Customer,
We are pleased to inform you that the issue with the Payment Initiation Service has been resolved, and the system is back to operational.
The issue was caused by a faulty deployment, which resulted in a partial outage of the Payment Initiation Service that affected transactions between 9:49 UTC and 9:57 UTC. Our systems have been restored to the previous state, and we no longer observe any errors.
Please let us know at support@volt.io if you have any questions.
Resolved
Dear Customer,
We are pleased to inform you that the issue with the Payment Initiation Service has been resolved, and the system is back to operational.
The issue was caused by a faulty deployment, which resulted in a partial outage of the Payment Initiation Service that affected transactions between 9:49 UTC and 9:57 UTC. Our systems have been restored to the previous state, and we no longer observe any errors.
Please let us know at support@volt.io if you have any questions.
Identified
Dear Customer,
We're experiencing an elevated level of failed transactions and are currently looking into the issue.
Please let us know at support@volt.io if you have any questions. We are sorry for the inconvenience.